Privacy Policy

THE CRUNCHER GROUP, LLC (“FindCPA,” “we,” “us,” or “our”) operates the website FindCPA (the “Website”). This privacy policy explains what information we collect, how we use it, how we share it, and the choices you have.

This privacy policy applies to the Website and your use of it. By using the Website, you consent to the collection, use, disclosure, and retention of your personal information as described here. If you do not agree with this policy, please do not use the Website.

1. Personal Information You Provide to Us

Personal information is information that can identify, locate, or contact an individual. Depending on how you use the Website, we may collect:

– Account or registration information (name, email address, telephone number, password, and similar details)
– Contact information
– Payment information (when needed to process payments)
– Profile information (professional credentials, practice areas, biographical details, photos, preferences, and similar information you choose to provide)
– Information you submit when requesting a consultation, quote, or appointment with a CPA or accounting professional
– Information you provide in reviews, ratings, surveys, or other submissions
– Any other information you voluntarily submit through forms, free-text fields, or uploads

You know what personal information we collect because you provide it directly to us.

2. Information We Collect Automatically

When you visit or use the Website, we and our service providers may automatically collect technical and usage information, including:

– IP address, browser type, device information, and operating system
– Pages visited, time spent on pages, referring/exit pages, and clickstream data
– Approximate location derived from IP address
– Unique device or advertising identifiers (when available)

2.1 Cookies and Similar Technologies

We and our service providers use cookies, pixels, beacons, and similar technologies to recognize you, improve the Website, measure performance, increase security, and deliver relevant advertising. You can control cookies through your browser settings. By using the Website, you consent to the use of these technologies as described in this policy and any Cookie Policy we publish.

We may share limited information (such as a hashed email address, IP address, or browser/OS data) with advertising or data partners to help deliver more relevant ads. You can opt out of certain interest-based advertising through industry tools such as the Network Advertising Initiative or Digital Advertising Alliance opt-out pages.

3. Legal Bases for Processing

We process personal information only when we have a legal basis to do so, including:

– Our legitimate interests in operating, securing, and improving the Website
– Performance of a contract with you (for example, providing account services or facilitating a consultation request)
– Your consent (which you may withdraw)
– Compliance with legal obligations
– Protection of vital interests in limited circumstances

4. How We Use Personal Information

We use the information we collect to:

– Operate and improve the Website
– Create and manage your account
– Process payments
– Respond to your requests and facilitate introductions or appointment requests with CPAs and accounting professionals listed on the Website
– Send administrative messages, security alerts, and service-related notices
– Send marketing or promotional communications (where permitted and subject to your opt-out rights)
– Analyze usage and trends
– Prevent fraud, enforce our Terms of Use, and comply with law
– Conduct surveys or research (in aggregate or de-identified form where appropriate)
– Provide customer support

We may also use information for other purposes disclosed to you at the time of collection or with your consent.

5. How We Share Information

We may share personal information in these situations:

– With service providers who help us operate the Website (hosting, analytics, payment processing, email delivery, customer support, security, etc.)
– With a CPA or accounting professional when you request a consultation, quote, appointment or our free concierge service form, and provide information for that purpose

– When required by law, legal process, or to protect the rights, safety, or property of FindCPA, our users, or the public
– In connection with a merger, acquisition, sale of assets, or similar corporate transaction
– With your consent or at your direction
– In aggregate or de-identified form that cannot reasonably identify you

We do not sell your personal information in the traditional sense. We may share limited data with advertising partners for interest-based advertising as described above; you can opt out of that sharing.

6. Public Content, Reviews, and Profiles

Anything you post publicly on the Website (reviews, ratings, comments, profile information you make public, etc.) is visible to others and is not private. We recommend against posting sensitive personal or financial information in public areas. We are not responsible for information you choose to make public.

7. Accessing, Updating, and Deleting Your Information

To request deletion of your personal information, email info@findcpa.co. We will respond in accordance with applicable law and may need to verify your identity.

We may retain certain information as required by law, for legitimate business purposes (such as dispute resolution, fraud prevention, or enforcement of our terms), or when technical deletion is not feasible. Public posts or content may remain visible even after account closure.

8. Data Retention

We keep personal information only as long as needed to provide the services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Communications and Opt-Outs

You can unsubscribe from promotional emails by using the unsubscribe link in those emails or by contacting us at info@findcpa.co. You generally cannot opt out of transactional or service-related messages (account notices, appointment confirmations, security alerts, etc.).

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

11. Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

12. Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it. Users must generally be at least 18 years old to use the Website.

13. International Users

The Website is operated from the United States. If you access it from outside the United States, your information may be transferred to, processed in, and stored in the United States and other countries where our service providers operate. By using the Website, you consent to this transfer.

14. U.S. State Privacy Rights

If you are a resident of a U.S. state with applicable privacy laws (including California), you may have rights to:

– Know what personal information we collect, use, and disclose
– Request deletion of your personal information (subject to exceptions)
– Correct inaccurate personal information
– Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising
– Not be discriminated against for exercising your rights

To exercise these rights, email info@findcpa.co or use any privacy request form we provide on the Website. We will verify your identity before responding. Authorized agents may submit requests with proper documentation.

We do not sell or share the personal information of consumers we know are under 16 without required authorization. We do not sell or share sensitive personal information.

15. European Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection law to access, correct, erase, restrict, or object to processing of your personal information, as well as the right to data portability and to withdraw consent. You also have the right to lodge a complaint with a supervisory authority.

To exercise these rights, email info@findcpa.co with “EU Privacy Rights” in the subject line.

16. Contact Us

Questions about this privacy policy or our practices can be sent to info@findcpa.co. Please identify the specific issue and how we can reach you.

17. Changes to This Policy

We may update this privacy policy from time to time. We will post the revised version on this page and update the “Last Updated” date. Significant changes will be highlighted on the Website or communicated to you. Continued use of the Website after changes take effect constitutes acceptance of the revised policy.

Last Updated: 8/16/2026